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News Detail  

Negotiation Training

August 18, 2012

TRAINING COURSE AVAILABLE FOR ALL CALL TAKERS AND DISPATCHERS
COURSE: HOSTAGE NEGOTIATIONS AND TALK TACTICS FOR DISPATCHERS
THIS COURSE IS DESIGNED TO INSTRUCT THE CALL TAKER AND DISPATCHER ON TALK
TECHNIQUES AND TACTICS FOR CRISIS NEGOTIATIONS DURING BARRICADED SUBJECTS,
SUICIDAL SUBJECTS, DOMESTIC RELATED INCIDENTS, ACTIVE SHOOTER,OFFICER DOWN
SITUATIONS INVOLVING CRISIS NEGOTIATIONS.
THIS COURSE WILL ALSO COVER TOPICS SUCH AS BUT NOT LIMITED TO:
1.INTRODUCTION TO NEGOTIATIONS FOR DISPATCHERS
2. UNDERSTANDING THE PSYCHOLOGY OF NEGOTIATIONS
3. COMMUNICATIONS PROCEDURES
4. COMMUNICATIONS SKILLS NEEDED
5. ACTIVE LISTENING VS. HEARING
6. INCIDENT THREAT ASSESSMENT
7. CRISIS INTERVENTION VERBAL SKILLS-WHAT TO SAY-WHAT NOT TO SAY
8. LEGAL ISSUES
9. NEGOTIATION TEAM PROTOCOL
10. TACTICAL ROLE OF NEGOTIATORS
***ALL STUDENTS MUST PARTICIPATE IN ACTIVE ROLE PLAYING ON DAY TWO***
CERTIFICATE OF ATTENDANCE TO ALL STUDENTS UPON COMPLETION OF COURSE
THIS COURSE IS APPROVED AND ON THE CALENDAR OF MS BOARDOF STANDARDS AND
TRAINING

COURSE LOCATION: DESOTO COUNTY EMA BUILDING AT 830 OLD HWY 51 NESBIT MS 38651
COURSE DATES: SEPTEMBER 24-25 2012
COURSE TIME:8AM TO 5PM
COURSE COST: $295.00 PER STUDENT
EARLY REGISTRATION IS SUGGESTED AS THIS COURSE IS LIMITED TO TWENTY STUDENTS
FOR REGISTRATION AND FURTHER INFORMATION CONTACT: MARIE MCCORRY @601-214-2070